Frequently Asked Questions

Please note: Order processing and shipping times may be extended during giveaways and sale periods due to high order volume.

Order

When will my order ship?

Orders are typically processed within 1-3 business days. During active giveaways, processing may take 1-14 business days. Pre-orders ship on the date listed on the product page. Orders ship Monday-Friday from San Diego, CA.

Can I change my order?

If your order is still within the processing window, then yes you may modify your order. Email us ASAP at info@thehuntandcompany.com with your order number and what item(s) you would like to modify.

Can I apply a discount code after placing my order?

Unfortunately, discount codes cannot be applied after an order is placed.

I didn’t receive an order confirmation email.

Check your spam/promotions folder first. If it’s not there, the email address may have been entered incorrectly. Contact us at info@thehuntandcompany.com for assistance.

Can I return or exchange my order?

Yes. Please visit our Return Portal or Return Policy for more details.

How do I contact customer support?

Visit our Contact Us page or email info@thehuntandcompany.com

Why does PayPal show two different charges for my order? Will I be charged twice?

No, you will not be charged twice.

When an order is placed using PayPal, an initial authorization amount may be created before taxes are fully finalized. In some cases, the tax amount is recalculated during checkout, which can result in a slightly different final charge.

As a result, you may temporarily see two pending amounts in your PayPal account. This is normal. Only the final updated amount will be captured and settled, while the original authorization will automatically drop off and disappear from your account.

If you have any questions about a PayPal charge on your order, please feel free to contact our support team and we'll be happy to help.

Product

Where can I buy Hunt and Company merchandise?

Shop directly at www.thehuntandcompany.com
Select Zumiez-exclusive t-shirts are available at Zumiez stores and zumiez.com.

Can I purchase items from past drops?

Most sold-out items are not restocked unless there is high demand. You can sign up for restock notifications on the product page by clicking “Notify me once back in stock.”
Follow us on Instagram (@thehuntandcompany) and subscribe to our newsletter for drop updates.

Giveaway FAQ

How do I enter into the giveaway?

There are four (4) ways to enter.

Entry Method #1: Purchase Entry. Customers who make a purchase on https://thehuntandcompany.com/ or https://drinkreboot.com (each, a “Website”), during the Sweepstakes Period will receive one (1) entry into the Sweepstakes for every $1 spent, not including tax and shipping (each, a “Purchase Entry”). Purchase Entries earned will be void if merchandise is returned. Any entrant who made or is suspected to have made purchases with the intent to earn Purchase Entries and return such purchases may result in such Purchase Entries being void and such entrant may be disqualified from the Sweepstakes and any subsequent sweepstakes run by Sponsor. Purchase Entries must be received between Friday, September 4, 2026 at 12:00:01 AM PT and Tuesday, November 3, 2026 at 11:59:59 PM PT.
Method #2: Bonus Period Purchase Entry: During the Bonus Period, customers who make a purchase on one of the Websites will receive double the number of entries per $1 spent (each, a "Bonus Period Purchase Entry"). Bonus Period Purchase Entries earned will be void if merchandise is returned. Any entrant who made or is suspected to have made purchases with the intent to earn Bonus Period Purchase Entries and return such purchases may result in such Bonus Period Purchase Entries being void and such entrant may be disqualified from the Sweepstakes and any subsequent sweepstakes run by Sponsor. Bonus Period Purchase Entries must be received between Wednesday, October 28, 2026 at 12:00:00 AM PT and Tuesday, November 3, 2026 at 11:59:59 PM PT.
Entry Method #3: Free, Alternate Method of Entry (“AMOE”) / Mail-in Entry. To enter without purchase, clearly hand-print your full name, complete address, email address and phone number on a sheet of paper and mail that sheet of paper in an addressed envelope with proper postage to the following address (the “Mail-In Entry”) to receive fifty-six (56) entries into the Sweepstakes: The Hunt and Company R34 GTR Giveaway, PO Box 958, Social Circle, GA 30025-0958. Each Mail-In Entry must be mailed separately and must be postmarked between Friday, September 4, 2026 and Tuesday, November 3, 2026, and received by Tuesday, November 10, 2026. Photocopied, illegible, or mechanically reproduced entries are not eligible. All entries become the property of the Sponsor and will not be returned or acknowledged. Sponsor is not responsible for lost, late, damaged, misdirected or postage-due mailed entries.
Entry Method #4: Bonus Period Free, AMOE / Mail-in Entry. To enter without purchase during the Bonus Period, clearly hand-print your full name, complete address, email address and phone number on a sheet of paper and mail that sheet of paper in an addressed envelope with proper postage to the following address (the “Bonus Period Mail-In Entry”) to receive one-hundred and twelve (112) entries into the Sweepstakes: The Hunt and Company R34 GTR Giveaway - BONUS ENTRIES, PO Box 958, Social Circle, GA 30025-0958. Each Mail-In Entry must be mailed separately and must be postmarked between Wednesday, October 28, 2026 and Tuesday, November 4, 2026, and received by Tuesday, November 10, 2026. Photocopied, illegible, or mechanically reproduced entries are not eligible. All entries become the property of the Sponsor and will not be returned or acknowledged. Sponsor is not responsible for lost, late, damaged, misdirected or postage-due mailed entries.

Purchase Entry, Bonus Period Purchase Entry and Mail-In Entry and Bonus Period Mail-In Entry collectively referred to herein as “Entry” or “Entries”. Limit: There is no limit to how many entries a person can receive.

All methods of entry have an equal chance of winning. All Entries become the property of the Sponsor and will not be acknowledged or returned. Photocopied, illegible, or mechanically reproduced entries are not eligible. Sponsor is not responsible for lost, late, damaged, misdirected or postage-due mailed entries. Entrants are subject to all notices posted online including but not limited to the Sponsor’s Privacy Policy and Drink Reboot’s Privacy Policy, which can be found at https://thehuntandcompany.com/policies/privacy-policy and https://drinkreboot.com/policies/privacy-policy.

How long is the giveaway?

The Sweepstakes begins at 12:00:01 AM Pacific Time (“PT”) on Friday, September 4, 2026 and ends at 11:59:59 PM PT on Tuesday, November 3, 2026 (the “Sweepstakes Period”).

When/how will you be contacting the winner?

RANDOM DRAWING: The potential winner will be selected in a random drawing on or about Wednesday, November 11, 2026 from among all eligible Entries received during the Sweepstakes Period by the Sweepstakes Administrator, an independent representative of the Sponsor whose decisions are final.

WINNER NOTIFICATION & VERIFICATION: The potential Grand Prize Winner will be notified by the Sweepstakes Administrator, via email and/or phone, and will be required to sign and return, within five (5) days of notification, an Affidavit of Eligibility, a Liability Waiver, an IRS W-9 Form and where allowable, a Publicity Release (collectively, "the Releases"). These Releases will require the Grand Prize winner to furnish their Social Security Number for the sole purpose of tax reporting, as required by law. Noncompliance will result in disqualification and an alternate winner may be selected. The Grand Prize will be awarded within approximately 45 days after the winner is verified.

If a prize notification or prize is returned as undeliverable, or if winner is found to be ineligible or not in compliance with these Official Rules, that winner will be disqualified, and the prize may be awarded to an alternate winner in a separate random drawing. If Sponsor is unable to determine and verify a potential winner after repeated alternate drawings or if Sponsor fails to receive a sufficient number of Entries to correspond to the number of prizes available to be awarded, Sponsor reserves the right to not award such prize(s).

How many entries do I have towards the giveaway?

The number of entries awarded for each order is listed near the bottom of the order confirmation email. If the entry total is not displayed, the Recipient may calculate the number of Purchase Entries awarded by dividing the merchandise subtotal of the order, excluding taxes and shipping, by $1.

During the standard Sweepstakes Period, the Recipient will receive one (1) entry for every $1 USD spent on eligible merchandise, excluding taxes and shipping. During the Bonus Period, the Recipient will receive double the standard number of entries, or two (2) entries for every $1 USD spent on eligible merchandise, excluding taxes and shipping.

Please note that Purchase Entries are void for any merchandise that is returned. Any entries associated with returned merchandise may be voided, and purchases made or suspected to have been made for the purpose of obtaining entries and subsequently returning the merchandise may result in disqualification from the Sweepstakes.

For complete eligibility requirements, entry methods, Bonus Period dates, and all other terms and conditions, please refer to the Official Sweepstakes Rules here.

When will my order ship?

Orders typically ship within 1-14 business days. Pre-orders are excluded from this timeframe and will ship according to the date specified on the applicable product page. Pre-orders may require 1-4 weeks for processing and shipment, and other items included in the same order may be held and shipped together with the pre-order item.

Orders are processed and shipped Monday-Friday from our fulfillment facility in San Diego, California.

During Sweepstakes periods, customers should anticipate potential processing and shipping delays due to a significant increase in order volume. While every effort will be made to process and ship orders as promptly as possible, additional processing time may be required during these periods.

How do I contact customer support?

Please visit our Contact Us Page here, or email us at info@thehuntandcompany.com